Email sent to people flying within a week of departure on Ryanair. And sent today amongst 2 other emails to my girlfriend ahead of a flight back to Shannon next Friday. Currently only London Shannon option.
You are shortly booked to travel on a Ryanair flight.
Please note the following important information regarding cabin baggage:
• Strictly one item of cabin baggage is permitted per passenger (excluding infants) weighing up to 10kg with maximum dimensions of 55cm x 40cm x 20cm (your handbag, briefcase, laptop, shop purchases, camera etc. must be carried in your 1 permitted piece of cabin baggage).
Click here for further information
http://www.ryanair.com/site/EN/faqs.php?sect=bag&quest=cabinbaggageallowance
• If you arrive at the boarding gate with more than one item of cabin baggage or if the item exceeds the maximum permitted dimensions or weight We reserve the right to cancel your reservation without refund and to deny you boarding
I always found it annoying that there were limits on hand luggage but duty free purchases were not. However, not including a ladies handbag in the allowance is downright wrong.
When this policy shift from Ryanair related to bags is taken in conjunction with their announcement that they are closing on airport check-in desks this is a dangerous concoction to screw the customer, and I for one will continue to avoid Ryanair like the plague. When I work out who to fly, I look at all the costs not just the ticket price, which usually means that Ryanair are not the cheapest, because I have train journey to make on the other side, as well as not being able to bring enough stuff without due to excessive baggage charges.
My real worry in all this, is that other airlines don't race Ryanair to the bottom, like Aer Lingus have at times, introducing hold luggage costs, and removing their complimentary food in-flight whilst they were competing with BA.
But for the meantime, I am proud to join the idiot blogger crew that is defined by Ryanair as anyone who disagrees with them.
And remember that this morning on BBC, O'Leary announced that they might start charging for the toilets on the planes. I would like to know his explanation for how this will reduce the airlines costs, rather than just be an ancillary revenue stream that annoys & alienates customers & potential customers alike.
Friday, February 27, 2009
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2 comments:
Couldn't believe the £1 loo charge announcement today. He likened it to Liverpool St Station charging 30p for the loo. The thing is, at Liverpool St, you could just go to the nearest Mickey D's and use one for free. 25000 feet above the ocean, you're a captive (and SOL) audience.
Count me in as yet another idiot blogger who won't be flying Ryanair anytime soon.
I avoid Ryanair like the plague as well, even when they are cheaper, which is very rarely, they are so unpleasant to fly with, the travel at the other end wastes so much time and they always have antisocial flight times.
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